Monday, November 20, 2017

Infinity Printing Supplies - Scam - Finally, they left me alone!

Ok, everyone, so it's been a while since they've called me.  I do believe, I'm officially off their radar.

I think that submitting a complaint to the Better Business Bureau helped with this.

If you have fallen victim to these guys and you have stumbled across this blog post, here's something I would like for you to consider.

You are not obligated to purchase ANYTHING from these guys.  Their spiel basically states that you, a small business with probably one or two printers, got a special discount because they OPENED a box so you could sample the goods at a cheap price.   And because they did this HUGE favor to you, you are now somehow obligated to purchase the rest of the box.

Think about this, really think about it.  Do you know how many small/sole proprietor businesses they are calling?  All of whom probably have Canon, Epson, HP ink jet printers like you.  HUNDREDS.  Do you really believe they have hundreds of open boxes laying around a warehouse just waiting for customers to come back and finish out the box?  Seriously?  Do you have any idea how expensive warehousing something like that would be?

NO!!! They did not open a special box for you.  They have a huge inventory of ink that they got their hands on really cheap and they are peddling it to you at much higher prices.  And the scam here is that they are telling you that they will sell it to you at a great price if you will buy more from them.  But I can tell you, it's not that great a price.

They don't put anything to you in writing!  Remember that.  You don't receive a confirmation of order via e-mail that outlines the terms that were offered in the initial phone conversation.  That way they can make up the story at a later time and you can't recall what you agreed to.  But you're a good person, and they know that, and you want to be fair.  So they try to guilt you into buying more.

I DID NOT BUY ANY ADDITIONAL INK BEYOND THE INITIAL PURCHASE. Nothing happened to me.  I'm still here and I feel no guilt.

If their business model really is to open perfectly good boxes of ink and sell a portion of those boxes to customers with the hopes that they will eventually buy the rest of the box, then that stupid business model is on them, not you.  You are not obligated to make their business model work.

Please do not fall for their bullying tactics and don't be afraid to hang up on them.  They will not agree with your position, no matter how angry you get or whatever argument you put forth.  You will have to hang up on them.  And yes, again, it goes back to you wanting to be a good person.  So you feel badly hanging up on them.  I can assure you, these guys set their alarm to wake up everyday to pressure people into buying something they do not want or need.  Do you think they lose sleep at night over this?  They do not and neither should you!!!

Hang up on them if you have to.

Wednesday, January 25, 2017

Infinity Printing Supplies - Over a year now and they just won't go away

It's been over a year and they are still stalking me.  They continue to tell me that I am obligated to buy more ink from them

I accused them of being a scam - a claim he adamantly denied.  Yet, I have 6 different phone numbers for them.  If they are a legitimate organization, why do they have to call from different numbers?  How is it they continue to get blocked?

Infinity Printing Supplies IS A SCAM.

HERE IS THEIR BBB REPORT

HERE IS ANOTHER SITE THAT COMPLAINS ABOUT THEM

AND ONE MORE VERY USEFUL LINK OF INFORMATION

Do not do any business with these guys....ever!!!

Sunday, November 13, 2016

Is Paul Ryan being the Adult in the Room?

In my opinion, there was something patronizing in the meeting Donald Trump had with Paul Ryan.  Ryan sat next to Donald Trump and told America that they were going to Make America Great Again.  Something about the way he said it and the way Donald was sitting next to him, I couldn't help but invasion Ryan patting him on the head.

And then, more recently, he's made it very clear that a round up deportation will not be taking place even though Trump, during his campaign rhetoric, made it very clear that was his plan.

I don't think they anticipated him winning this election, I really don't.  I believe the plan was to get Hillary elected with a cloud over her head, making her less powerful.  So, now they got him.  I think Ryan wants to make sure he has a real tight grip on things.

I'm curious how long Trump is going to respond to Ryan's calling all the shots.  I also am very curious with regard to how Trump is going to handle the limitations that come with his position as he continues to deal with Congress.

I absolutely hate the turnout of this election, I really do.  It makes me ill just thinking about it.  But I have to admit, I'm very curious to see how things turn out.  Unfortunately, I don't see any way to stop the reversal of so many rights that were won during this last administration.  That is the biggest tragedy of all.

Saturday, November 12, 2016

I miss blogging

So, I'm sitting here, probably like many Americans post-election wondering how this happened.  What I say "this", I mean how did this country elect a man like Trump to be President.  A man who spent his campaign denigrating Muslims, Mexicans, and women.  A man who clearly did not have the qualifications or temperament to be President.  An unqualified man running against an extremely well qualified woman.  How did this happen?

I strongly believe that a huge part of this was the presence and rapid dissemination of misinformation through social media.  Facebook has become a place for superficiality only because no one wants to post long thought out posts.  Long thought out posts are cumbersome to read or otherwise too revealing of the poster.  Blogging allows us some sense of privacy as we let it out there to be shared with fellow bloggers.  We can be thoughtful and it's not easy to get disinformation through our blog.

I miss the intelligent conversations.

I knew when Comey's letter came out 11 days before the election that it was the end.  She had such a fabulous momentum.  The momentum she needed to win this election, then the letter came out.  I cried.  I panicked.  I knew.

I watched the polls on Real Clear Politics hoping and hoping this would not have an impact, but it did.  Even though Nate Silverman gave her a 70%+ chance, I wasn't sure.  It's heartbreaking.

The thing is, I don't think the Republicans wanted her to lose, I think they wanted to have something over on her so they could cripple/hinder her Presidency.  I don't think they thought Trump would win, they just didn't want her to have a mandate.

For all intents and purposes, Trump pretty much funded his way to the White House.  I'm hopeful that means that he won't be the Republican's puppet, either.  I'm hopeful that he will take into account all the wonderful things that Obama accomplished during his Presidency and preserve many of them.  I have so many gay friends who are married, they are so worried about the state of their personal lives.  I am extremely concerned about Roe V Wade.

There is a part of me that wants to believe that somewhere in there we have a man who can be empathetic and flexible.  I'm starting to like Melania so, maybe, if she married him, there's something in him that is good and decent.

I've decided to take a break from Facebook for a while.

Wednesday, February 10, 2016

Infinity Printing Supplies - Complaints

So, I wanted to give you an update on my ongoing battle with Infinity Printing Supplies. (Here's the rest of the story- be sure to read it)

They still continue to claim that they broke open a box of ink for me in order to give me the discount on the ink they sent and that I need to buy the rest of the box.  I must be the only Cannon customer they have because if they are sitting there waiting for me to finish the box, they are wasting a lot of money on storage.  Why not just sell the rest of the box to the other company that broke open a box for.

It's a scam, I know.

They try very hard to sell me more stuff.  They call from different phone numbers.  I think I have three of them saved in my phone so I know it's them when they call.  The guy that calls is very pushy, it's gotten to the point he won't let the conversation come to a close unless it's a successful sale, so I have to just hang up on him.

I also noticed that they have a website titled "Infinity Printing Supplies - Complaints", it takes you directly to their home page.  They work very very hard to keep the real complaints about their company on the second or third page.  This means they are aggressive about controlling their page rankings.

I think I probably should post some photos on my posts about them so that I can improve my own rankings.

Oh, and by the way, I did NOT get that great a discount on the ink they sent me AND the ink is generic brand.  They are making a really nice little profit on this ink.

I think I'll stick with Staples; they don't call and bother me.  And, when I place my order, they e-mail me a confirmation of my order along with pricing.  No surprises, no pressure.  Just business.  Nice.

Saturday, November 21, 2015

Infinity Printing Supplies - OMG, they just won't go away!!

I received a call a few months ago from a company called Infinity Printing Supply offering me ink at a discounted price.  I can't remember how many cartridges they sent me.  I had a trial period and then if I didn't like them I could send them back.

When I got the invoice, it wasn't as cheap as I initially thought it would be.  When they called for payment, they agreed to reduce the price and I paid them.

Now come the calls.  They are relentless.  They are trying to tell me they opened a box and broke the count, sending me only a portion of what's in the box.  When will I buy the rest of the box, they ask.

I don't know, I may never buy the rest of the box.

They keep telling me, "but we opened a box".  I ask them, am I your only Canon customer?  Are you telling me you can't sell those to someone else?

So, now they are going through a litany of other items they can sell me.

I don't want to buy anything from them.  They call and they call and they call.

So, if you get a call from Infinity Printing, (more than likely if you're reading this it's too late) run like hell.  You are not saving any more money than if you bought your supplies from Staples.

And I'll tell you this, also, they don't send you an e-mail confirmation of your order before sending it.  So you don't have anything in writing from them.

I won't say that they are a scam but I will say they are predatory.

Saturday, August 16, 2014

Nuva Lift -BellaLabs, La Creme - Scam Alert - BBB doesn't even recognize them.

So, I fell for what I thought was a legitimate offer from Amazon.com.  I don't know if it was Phishing or Spoofing but it worked.

(Please be sure to research Nuva Lift, BellaLabs and La Creme on the BBB, they are a scam)

I had just placed an order with Amazon and the following day I received an e-mail that they were giving me $100 gift card for being such a long-time customer.  They gave me a coupon code.  Then I was asked to do a quick survey; which I did.  After the survey I was given several offers, one was an offer to try a product called Nuva Lift, "Risk Free".

I ordered it.

After I ordered it, I noticed the words "trial".  And I thought, wait, if this is a trial, that means that I probably have to cancel this or my card will be charged.  You know those free trials that you do where the first time is free and then after that, you're charged every month until you cancel?

So, I hit the back button and found the Nuva Lift Terms and Conditions.  What I had agreed to was to try an $85 beauty product for 14 days.  All I had to do was pay shipping.  If I returned the product within the 14 day trial, I would not be charged $85.  And the Nuva Lift Terms and Condition are very clear when they say that there has to be a "Substantial" amount of product left in the bottle when you send it back. When I realized what I had done, I immediately called Nuva-Lift to cancel the order.

Those clever bastards, this all occured while their offices were not yet opened.  So that meant I would have to wait for a Customer Service rep to get in to help me cancel my order.  Immediately, I called my credit card company.  The $4.57 for shipping had been charged.  The only way I could prevent the rest was to block my credit card.  I will be without my credit card for 7 days and once I get it, I will have to update all my services that bill against that card automatically.  This was the most inconvenient part.

So I waited for the office in California to open and got hold of a Customer Service Representative.  She could not find my order anywhere in the system.  Couldn't find it.  I told her I wanted to cancel the order but she said there was no order to cancel, which really confused me because my credit card company confirmed the initial charged.  I brought up the terms and conditions and made sure I had the right company.  But what I found the MOST interesting about our conversation is when she said that they couldn't accept the product if it was return used because it's a beauty product.  This made no sense to me since within Nuva Lift's terms and conditions, they clearly expect you to use/try the product for 14 days and if not satisfied, expect it returned if you want he $85 refunded.

So, this is how this is supposed to go.  You think you're getting to try a product for 30 days and that you have 14 days to let them know you don't want anymore product.  But really, you get to have the product in your POSSESSION for 14 days.  If you don't use the product, you'll be able to get your money back if you return it.  If you DO use the product, they won't accept it.  So, you'll spend $4.57 having it shipped to you and then you'll spend $11 sending it back. 

I then followed up with an e-mail and indicated that I blocked my card and did not want the product and to cancel my order.  I told them, they could keep the $4.57.  I got an automated response and then about an hour later they asked me the same information the CS asked me when trying to find the order.  I gave it to them, and then silence.

(Please be sure to research Nuva Lift, BellaLabs and La Creme on the BBB, they are a scam)

Two days later,  at 1:22 the product arrives in the mail.  Interestingly, the box was Nuva-lift but the product inside the box was just a plain jar with white cream in it.  I didn't open it as I had decided to return the product.  Even though they are scammers and are more than likely peddling some cheap product, doesn't mean I don't have to do the right thing.

My research on Nuva Lift on the BBB indicated to me that more than likely, even if I return the product, they would probably claim they didn't get it.  I thought about claiming that I did not receive it since no one signed for it but I didn't want to play that game.  I went straight way to UPS and sent the product back to them at 4:09 p.m.  The product was in my possession not even 3 hours. 

Here's the timeline:

I received the e-mail at 8:50 (6:50 PST) and probably placed my order 20 minutes later. Curiously, they indicate on the product tracker that the shipping label was created at 6:33 a.m.  That right there was not possible.   I called the 877 number within about 5 minutes of placing the order but their offices didn't open until 8:00 PST (10:00 CST).  At exactly 10:01 I spent 8 minutes with a CS rep who claimed she could not find the order.  The tracker indicates that the package was picked up from Nuva Lift at 12:18 PST - that would have been 2:18 CST. 

I hope that if you purchased Nuva Lift product thinking you were getting a 14-day free trial that you are able to  read this in time to learn something.  Unfortunately, even though what they do is pretty nasty, it's legal.  The only way you can come out slightly ahead is to block your credit card before the 14-day trial ends.  I don't know what recourse they have if you do take this path but you should return the product, even if you've used it.

I'm angry because they duped me but doing the right thing by sending it back makes me the better person, for sure.

One more thing, the address you are given is not their location but a UPS store.    

9187 CLAIREMONT MESA BLVD # 6  SAN DIEGO, CA 92123